DinePOS - Restaurant, Hotel and Billing System uses this policy to explain how we handle personal information when you browse the website, book a room, reserve a hall or table, order food, create a customer account or contact us.
1. Who we are
DinePOS - Restaurant, Hotel and Billing System is the controller of the information you give us through this website and at the property. You can reach us at 01812391633.
2. What we collect
We collect the name, phone number and email you type on a booking or order form. We may also collect party size, dates, room or hall choice, dietary notes, payment references, account login details and messages you send us. When you use the site we collect technical data such as browser type, pages viewed and a cart or session cookie so the order basket works.
3. Why we use it
We use this information to confirm bookings and orders, take deposits and refunds, contact you about your stay or table, improve the website, prevent fraud and meet tax or accounting rules. We do not sell your details to other businesses for their marketing.
4. Payments
Card or mobile-money payments are processed by the payment provider shown at checkout. We store a payment reference and the amount, not your full card number.
5. Sharing
Staff who need the booking or order can see your details. We may share information with payment processors, SMS or email providers, and with the police or a court if the law requires it. Outlets in the same business may see a booking made for that outlet.
6. How long we keep it
Booking, order and invoice records are kept for as long as tax and accounting rules require, usually at least six years. Customer accounts stay until you ask us to close them. Website logs are kept for a short period for security.
7. Cookies
We use essential cookies for login, language, the selected outlet and the food cart. The site will not work properly if those are blocked. We do not use advertising cookies to follow you across other websites.
8. Your rights
You may ask to see the information we hold about you, to correct it, or to delete it where the law allows. You may also ask us to stop using your details for optional messages. Contact 01812391633. We may need to keep some records for legal reasons even after a delete request.
9. Children
The website is not aimed at children under 16. A parent or guardian should make bookings that include children.
10. Changes
We may update this policy. The date and text on this page are the current version. If we make a material change we will post it here.
1. Who we are
DinePOS - Restaurant, Hotel and Billing System is the controller of the information you give us through this website and at the property. You can reach us at 01812391633.
2. What we collect
We collect the name, phone number and email you type on a booking or order form. We may also collect party size, dates, room or hall choice, dietary notes, payment references, account login details and messages you send us. When you use the site we collect technical data such as browser type, pages viewed and a cart or session cookie so the order basket works.
3. Why we use it
We use this information to confirm bookings and orders, take deposits and refunds, contact you about your stay or table, improve the website, prevent fraud and meet tax or accounting rules. We do not sell your details to other businesses for their marketing.
4. Payments
Card or mobile-money payments are processed by the payment provider shown at checkout. We store a payment reference and the amount, not your full card number.
5. Sharing
Staff who need the booking or order can see your details. We may share information with payment processors, SMS or email providers, and with the police or a court if the law requires it. Outlets in the same business may see a booking made for that outlet.
6. How long we keep it
Booking, order and invoice records are kept for as long as tax and accounting rules require, usually at least six years. Customer accounts stay until you ask us to close them. Website logs are kept for a short period for security.
7. Cookies
We use essential cookies for login, language, the selected outlet and the food cart. The site will not work properly if those are blocked. We do not use advertising cookies to follow you across other websites.
8. Your rights
You may ask to see the information we hold about you, to correct it, or to delete it where the law allows. You may also ask us to stop using your details for optional messages. Contact 01812391633. We may need to keep some records for legal reasons even after a delete request.
9. Children
The website is not aimed at children under 16. A parent or guardian should make bookings that include children.
10. Changes
We may update this policy. The date and text on this page are the current version. If we make a material change we will post it here.